When you want to report an incident, you can create the report in the Vault mobile app. The mobile app is your private space to create and store records of misconduct that you can send as reports to your company.
When you create records in the mobile app, they are stored locally on your device. Information you enter remains private and available only to you until you decide to submit the report.
When you send a report, the assigned case team and the company-level administrator can access it. The case team consists of two individuals assigned by your employer, typically members of the HR team.
Create a report
Create a report and add the necessary information.
In the Vault mobile app, select Create new report.
On the Record type screen, select the type of report you want to create. Select Create. For more information about each record type, select the ? icon.
To add information to your report, select Add an event and answer the related questions. You can also skip the questions and return to them later.
You have an option to add files to your report as evidence. Learn how to add files to Vault reportsAfter you complete the questionnaire, select Review event. At this stage, the information stays on your device until you decide to send it.
Send a report
When you’re ready, send the report for investigation to the case team.
Open the report and select Ready to submit.
Select one of the available disclosure options.
Before you send the report, you can review the assigned case manager. You also have the option to change them.
To send the report, select Agree & submit.
Next steps
After you send a report, you receive notifications when:
Your report status changes – for example, you'll be notified when the case team opens your report and updates it from New to Read.
A member of the case team sends you a message.
A member of the case team closes your case. You can get these messages in your Vault app, you can also enable email notifications to receive them directly to your email.
If you encounter any issues, contact our Technical Support team.
Disclosure options for reports
When you send a report, you can select how much information about you – and when – is disclosed. By default, Vault offers three ways of sending reports. Depending on your organization’s settings, you may not have access to all the options.
Vault includes the following disclosure settings:
Go Ahead – Select this option when you want to disclose your identity with the report.
Go Anonymous – Select this option to send the report anonymously.
Go Together – Select this option to make sure you are not the only person naming the perpetrator. When you select this option, Vault checks if there is a report naming the same report. If they have already been named, your report is submitted immediately. If they haven't, Vault holds your report indefinitely until another person names the same perpetrator in their report, and sends your report as part of a group report.
Regardless of the way you send the report, the team working on your case can always send you direct messages during their investigation.
When you select Go Anonymous, the team does not see your identity when exchanging messages.