Skip to main content
How to collect reports via phone line
Julia Voortman avatar
Written by Julia Voortman
Updated over 2 weeks ago

What is VaultTalk?

VaultTalk is an integral part of Vault Platform's comprehensive suite of whistleblowing options, designed to provide a direct, safe, and accessible voice reporting channel for employees.

Why add VaultTalk to your reporting channels?

  1. Global accessibility: VaultTalk numbers are available worldwide, allowing reporters to speak up from anywhere.

  2. Multi-language support: Reporters can choose their preferred language for reporting.

  3. Instant transcription: Verbal responses are accurately transcribed and recorded in the Resolution Hub using advanced technology.

  4. Seamless integration: VaultTalk reports are managed alongside your other intake channels in Vault Resolution Hub.

How it works

  1. Employees call the designated VaultTalk number, unique to the organisation.

  2. They select their preferred language from the available options.

  3. Reporters verbally respond to Vault's standard report question flow.

  4. Their responses are instantly transcribed and securely stored in the Resolution Hub.

  5. Case managers can access and manage these reports alongside other reporting channels.

  6. Reporters are provided with a way login and converse with their case manager, provide evidence, and keep up to date with their report's progress.

VaultTalk was designed with a focus on report integrity and security. It serves as the definitive source of truth for voice reports, maintaining authenticity and accuracy throughout the process.

By offering VaultTalk as part of Vault Platform's all-in-one solution, organizations can provide their employees with a comprehensive and inclusive speak-up program that addresses various reporting preferences and needs.

Did this answer your question?