# Vault Platform

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## Getting started with Vault

- [What is Vault Platform?](https://help.vaultplatform.com/en/articles/6638099-what-is-vault-platform.md): Vault is a seamless end-to-end solution for reporting and case investigation
- [How do I create my account using the Vault mobile app?](https://help.vaultplatform.com/en/articles/6638006-how-do-i-create-my-account-using-the-vault-mobile-app.md): Getting started with Vault's mobile app is quick and easy

## User account and settings

- [Signing in with FaceID or TouchID](https://help.vaultplatform.com/en/articles/8154441-signing-in-with-faceid-or-touchid.md)
- [Accessing the mobile app on a different device](https://help.vaultplatform.com/en/articles/9776000-accessing-the-mobile-app-on-a-different-device.md)
- [Resetting your password in the mobile app](https://help.vaultplatform.com/en/articles/6595592-resetting-your-password-in-the-mobile-app.md): How to reset your mobile app password
- [Resetting your Resolution Hub password](https://help.vaultplatform.com/en/articles/6638174-resetting-your-resolution-hub-password.md): Reset your Resolution Hub password using the “Forgot your password” option on the login page to regain secure access to your account.

## Reporting an incident

- [Report an incident using the Vault mobile app](https://help.vaultplatform.com/en/articles/6644721-report-an-incident-using-the-vault-mobile-app.md): Create and submit an incident report in the Vault mobile app
- [Report an incident using Open Reporting](https://help.vaultplatform.com/en/articles/6644999-report-an-incident-using-open-reporting.md): Open Reporting is a web based tool available to those inside and outside of your organization
- [Report an incident on a phone call](https://help.vaultplatform.com/en/articles/10073128-report-an-incident-on-a-phone-call.md): Submit report via Phone. Automated phone line. Voice intake.
- [Add files to your report](https://help.vaultplatform.com/en/articles/9231242-add-files-to-your-report.md): Learn how to attach files to your report to add more context to your case and provide evidence.
- [Saving a copy of your report](https://help.vaultplatform.com/en/articles/11993238-saving-a-copy-of-your-report.md): Copy and save the records you send.
- [Report notifications](https://help.vaultplatform.com/en/articles/6639119-report-notifications.md): How to make sure you receive real-time updates on your case
- [Translating case team messages](https://help.vaultplatform.com/en/articles/10704924-translating-case-team-messages.md)

## Resolving cases

- [Messaging case reporters](https://help.vaultplatform.com/en/articles/6638158-messaging-case-reporters.md): Send secure, real-time messages to reporters in Resolution Hub, including anonymous reporters, to request additional information, provide updates, or share instructions while maintaining confidenti...
- [Translating messages and reports](https://help.vaultplatform.com/en/articles/10634517-translating-messages-and-reports.md): Real-time translations. Dynamic translations. Translate messages.
- [Adding an offender](https://help.vaultplatform.com/en/articles/8662755-adding-an-offender.md): Learn how to manage named offenders, link employee records, handle external offenders, and maintain accurate reporting and privacy controls in Integrity Intelligence.
- [Inviting others to a case](https://help.vaultplatform.com/en/articles/9506721-inviting-others-to-a-case.md)
- [Linking cases](https://help.vaultplatform.com/en/articles/12690373-linking-cases.md): Learn how to use Case Linking to connect related cases. This article explains when and how to link cases, how linked cases are displayed, what happens when access is restricted, and how to unlink c...
- [Deleting cases](https://help.vaultplatform.com/en/articles/10917509-deleting-cases.md): Information and instructions on how to delete submitted cases in Resolution Hub.
- [Tagging cases](https://help.vaultplatform.com/en/articles/9956493-tagging-cases.md)
- [Case manager availability settings](https://help.vaultplatform.com/en/articles/6595764-case-manager-availability-settings.md): How to set your availability to receive reports

## Privacy and security

- [Your personal data](https://help.vaultplatform.com/en/articles/6371528-your-personal-data.md): We take multiple measures to ensure your data is protected
- [Who can access reports](https://help.vaultplatform.com/en/articles/6638208-who-can-access-reports.md)
- [Data collected in Vault mobile app](https://help.vaultplatform.com/en/articles/8750989-data-collected-in-vault-mobile-app.md): Vault does not collect or retain your biometric data.